Lisacs Fireplaces & Stoves

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Member Hearth Products of America
     FAQ >>

Q:  Do you carry stoves that heat my entire home?
A:  The ability of one of our stoves to heat your home depends on many different factors such as; how large your home is, what the R-value of your home is, where the stove will be placed, what sort of floor plan you have, how cold the climate is in your area, what type and quality of wood you burn, and what size stove from Lisac's you're looking at. Each of our heaters refers to a heating capacity in square feet. This figure is given for an average home in a moderate climate with an open floor plan. You will have to adjust up or down depending on your individual situation. Your experienced Lisac's professional will be able to recommend the best solution for your needs and lifestyle.

 Q: I have Propane to my house, do I need a special fireplace or stove?
A: No.  All gas run fireplaces and stoves have the option of running on LP (Liquid Propane) or NG (Natural Gas).  Like a BBQ there is a special part that needs to be changed.  Sometimes a Manufacturer will make a few LP units so there is no delay in receiving your unit. Others send an LP conversion with all units and the Dealer will make the change for you.  Be sure to tell the Salesperson that you have LP so the proper orfice will be on the unit when it is installed.

Q: What is a Direct-Vent Heater?
A: Direct-vent gas appliances are sealed sytems that obtain intake air (or combustion air) from outdoors, and return the exhaust to the outdoors, often through one co-axial pipe.  These heaters are generally more efficient, and less draft sensitive than traditional up-vent (or B-vent) appliances.

Q:  Can a Wood Stove be converted to Gas?
A:  NO! - It's dangerous and illegal.....Sell the wood stove and buy a Gas Stove -- let us recommend many fine replacement options from our in-store or special order selection.

Q:  How do I repaint an older matte black stove?
A:  Rust on cast-iron is usually just on the surface and is nothing to be concerned about. On the painted part of the stove, simply rub with some steel wool or a wire brush and repaint with stove paint (1200 degree)...On the machined griddle, use fine emery cloth..and use a little oil after you get it back to bare metal. This will protect it.  A full line of STOVE BRIGHT Paint are available at both Lisac's locations. (NOTE: this does not apply to enameled stoves)

Q:  Why does my wood stove smoke when I start it?
A:  This is often caused by a cold air blockage in the chimney. If the weather outside is cold and or damp the air inside the chimney is stagnant and needs a little help to get it moving.
1. Place your wood in the stove as you normally would to start a fire.
2. Crumple a piece on newspaper on top of the baffle or as near the chimney opening as you can.
3. Light the paper on the baffle first and wait for the smoke to begin traveling up the chimney before you light the wood you have placed at the bottom of the firebox.
4. In extreme cases you may have to make several attempts to get the moving. This is caused by a cold air blockage in the chimney. If the weather outside is cold and or damp the air inside the chimney is stagnant and needs a little help to get it moving.

Q:  My pellet stove is not feeding, let us recommend.
A:  A pellet stove will stop feeding for several reasons:
1. Verify the stove is trying to feed, some stoves have an indicator light and others you will have to listen for the sound of the motor. If there are pellets in the hopper and no pellets drop down into the burn pot, Take a mirror and flashlight and loo up the feed shoot. This can be accomplished by placing the mirror on the burn grate and shining the flash light into the mirror. If there are pellets or sawdust at the upper end of the auger, you can use a screwdriver to knock the pellets or sawdust loose. Continue this process until all obstructions are free.
2. Stove is out of pellets or may have pellets in the hopper, but pellets may have bridged and the feed mechanism ran out of pellets. Unplug the stove and use you hand or a broomstick to move the pellets around inside the hopper to break up the bridge and your stove will begin feeding after the feed mechanism is primed.
3. Jammed feed mechanism, foreign material may have found its way into your hopper and jammed the mechanism.
4. In order to repair this you will need a copy of your owner's manual to determine how the feed mechanism is accessed and cleared out.5. If the stove is not trying to feed it may be because the stove is shutting the feed down as part of a safety feature: unit overheated or plugged with ash. If the stove and chimney have not been cleaned it may be time to have that done. Using low grade or improperly stored pellets will accelerate the need for a stove cleaning.6. If none of the above repairs get your stove feeding again the motor that drives the feed mechanism may have failed.                                                                                                                                                 

Q:  Can I burn wood with my fireplace doors closed?
A:  Fireplaces equipped with doors should be operated only with doors fully open or doors fully closed. If doors are left partly open, the flame may be drawn out of the fireplace opening, creating risks of both fire and smoke.

Q:  How do I choose the type and size gas logs for my fireplace?
A:  Read the operating and installation guide for your fireplace which should state size and specifications for the appropriate gas logs your unit will take. Depending upon each manufacturer’s gas logs, you must maintain the clearances that are stated to install those logs. In some fireplaces, you can only install vented gas logs.

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